A practical hands on course to improve school fee cash flow designed for SA conditions.

1 day (8am - 4pm)

* Law regulating school fees collections.
* Education dept. policy.
* Understanding : Cost / Profit / Risk of an account.
* Debtors Cash Flow.
* Chasing the money. * Improve cash flow
* Controlling part of the book
* Reconciling Accounts / Bank statements.
* Tracing (When to stop)
* Handle excuses
* Difficult customers / care
* Follow up and targets
* Attitudal change and motivation
* Handle conflict / Telephone collections
* Firmness but Assertiveness / Pre legal collections
* Legal process - short outline
* Handling attorneys
* Credit granting principles
* Interpretation on a age analysis
* Writeoffs and handovers
* Provisions
* Bursaries

R 595 per delegate. Teas / Lunch included. Course dates / locations set as demand dictates.

* School fee cashflow will improve.
* Bad debt will be minimized.
* Tax deductible.
* Improved collection skills.
* It's a reward and motivation for the staff whom handle this difficult function.

George Gericke, AUICM, LIB (SA), has been involved in credit management in South Africa virtually all his career.

He has held positions as a credit manager in banking, trade and agriculture. He was collections manager and a credit manager for a major bank and international charge card company.

He has also held a part-time position as a senior lecturer at Credit Management Education Associates, the then training arm of the Institute of Credit Management in South Africa, where he lectured to students studying for the Diploma Course.

As a senior credit training officer for a bank he has successfully imparted the skill of Credit Management to thousands of students and employees.

He is also a past Examiner / Tutor of Credit Management studies at the Technikon SA, and WITS, also author of the Acclaimed Prescribed Book.